- Gamestop Website Not Working Now
- Is Gamestop Down
- Gamestop Checkout Not Working
- Gamestop Website Not Working Meme
How and Why I Quit Gamestop A Nightmare and a Warning. In 2018 the company is in the midst of a transitional period but working at Gamestop is not at all what you might expect it to be. We tracked Gamestop since January 29, 2018. During last 30 days, it has not been down. The average response time is 0.152 sec which is very good. Note that response time may vary depending on how far you are from the Gamestop.com server located in Cambridge, United States. We have tried pinging GameStop website using our server and the website returned the above results. If gamestop.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress. We tracked Gamestop since January 29, 2018. During last 30 days, it has not been down. The average response time is 0.152 sec which is very good. Note that response time may vary depending on how far you are from the Gamestop.com server located in Cambridge, United States. Shop GameStop, the world’s largest retail gaming destination for Xbox One X, PlayStation 4 and Nintendo Switch games, systems, consoles and accessories. Shop a wide selection of gamer-centric apparel, collectibles and more.
Gamestop.com website will not load using Internet Explore 9 32-bit or 64-bit on Windows 7 64-bit OS. Chrome & Firefox work just fine. I tried IE8 on Win XP and it works there too, But will not load. @xoLadyArchangel @paulala23 I work 40 hours a week and used to work GameStop on weekends. Got to the point where I started working at GameStop right after my 8hr shifts. Didn’t have a day off for like 3 months straight. If you don’t need the money/job, don’t do it, it’s not worth over-exerting yourself.
After Five phone calls to their customer service (each wait for about an hour and a half all five times), I was discussing my Dreamer edition of Link's Awakening and its respective amiibo. I had received an email saying my pre-order from March 2019 is on hold 4 days before release. I went to my local Gamestop and discussed it with the staff. They managed to handle the situation one million times better than their customer service sites. Anyway, the store manager(s) called their own private gamestop number for customer service and managed to reassure me it was a site bug, 'its fine, and your order will go through' is what I was told. I get another email saying my order is still on hold. I go to the store again and the staff were nice enough to call again and reassure me. That same evening on the after the second visit I get an email confirming my order, great, then TWO HOURS LATER I get an email saying my order has successfully been cancelled.
I go back to the store Monday after work and spend an hour with the staff again just to be told that my order and the phone calls I made as well as their store manager made NEVER EXISTED. WTF. I do not blame the store staff. They did their job superbly compared to their customer service. I will be going again today because the store manager had requested the phone call (all recorded for 'training purposes') from their district manager to prove this is not in our own heads but actually happened.
It is such ** that both the customers and the staff of the stores (in-person staff) get treated like garbage for the Company's shortcomings and can not even admit that they messed up. They do not even need to admit it, just fix it and move on. Luckily I did my research and noticed that this has happened numerous times this month allow with practically every pre-order they had for Links awakening, Borderlands 3, and Cyberpunk 2077. This is actually grounds for a lawsuit inder company fraud to its customers. seems like it's starting to follow the path of the ENRON scandal for those who know what company that is.
View moreI went to try to return my game or exchange it. They told me I couldn't do it then the store manager on Silver Spring in Milwaukee was very rude and said they can give me back 3.00 off a 30.00 game. Wow. Mind you it haven't even been 30 Days yet since I purchased the game and in the middle of playing the game the sound went off. Gamestop isn't the store I once liked. Not no more.
GameStop.com is beyond horrible when it comes to customer service. I preordered borderlands 3 super deluxe edition. I paid extra to receive it on the release date 9/13/19, today. I received the tracking info on 9/12/19 through email. I patiently wait most of the date for the package to be given to UPS. At 5:56pm I call to find out what is going on and to ensure I will receive it today as guaranteed by GameStop.
I wait 1hr and 20min to speak to Dillon. He can not confirm that UPS had the package. All he can tell me is that since it’s not after 9pm that I should still get it today. If I don’t get it to call back on Monday. Not what I wanted to hear, not a real answer to what is going on. So I check a little later to see if there is any update on the GameStop or UPS webpage. Turns out right after I speak to Dillon, at 7:29pm 9/13/19 UPS magically received the item from GameStop. This is too late to receive the item on the date guaranteed by GameStop today 9/13/19. Now I have to wait until 9/16/19 to receive the item.
I did not wait until Monday to call back. I called again just after 9pm and waited another 1hr 10min to speak to someone. Speaking with David I was told an exception was made for me and my shipping charge would be refunded but that was all that could be done. I was also told that the shipping change did not have to be refunded even though GameStop did not follow through with their promise of getting me on the release date. I then spoke with David’s supervisor Daniel and suggested a suitable solution. To give me a download code for the basic game so I could start playing and I would patiently wait for all my extra content to come on Monday with my physical super deluxe copy stuck with UPS.
Daniel informed me that there is no one that would be able to make that call until Monday at corporate. This is a huge lack of foresight in customer service, not having someone empowered to take care of customers on the weekend. I hope that this issue is not common and that an exception like this could be made easily. I will no longer be using GameStop.com for any purchases and seriously doubt using a physical location or ThinkGeek. I will also make sure I let everyone I can know of the failures in GameStop's customer service. Wish I could give them 0 stars. I will be going to the game manufacturers directly from now on
View morePurchased a game 8 days ago. It was not available in store, so the guys told me the game will be delivered to our home address within 5 days. The game never came. I called the store and they said they had some technical problems, couldn’t open my order details. I asked them to call me back when they open the order. They did not come back to me. I drove to the store. The sales person called someone and they said the order was not even processed until today, they will be shipping it and will send tracking info to my email address. No apology. Nothing, like it’s a normal thing for Gamestop.
Gamestop Website Not Working Now
When I asked to expedite the shipping, I was told I can get only the type of shipping I originally paid for (that was supposed to deliver the product two days ago). When I asked to cancel the order, I was told I can’t do it since they already processed the order! I can get a refund; not including the shipping) if I bring the game back after it arrives (hopefully). GameStop sucks. Don’t think I’ll ever buy anything from them again.
View moreIs Gamestop Down
Original review: Sept. 6, 2019Ordered a VR headset for my ps4. Had my money go into pending with the bank for my order to be cancelled next day. I call support and get told it was on my banks end and my card wasnt authorized. After a huge dispute I finally call my bank and of course my purchase went smooth on my banks end. Everything went as should with my money being taken out of my account pending to Gamestop. So I call gamestop support again and wait 2 hours for a representative. Just to get someone who can hardly speak English and gives me terrible metaphors and stories about how they service 99 people out of 100 that all go perfect. I ask for a supervisor and get ignored then eventually hung up on. This company is dedicated to not accepting responsibility for their issues and mess-ups. The representatives are ignorant and rude. Worst service I've ever received in my life. They dont deserve ONE star.
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Gamestop Checkout Not Working
Original review: Aug. 22, 2019Janiece from store 2955 was very polite and patient with us. We came in to trade our 9yr old son's Nintendo Switch for a PS4. She was very informational (especially her knowledge about Fortnite). She went above an beyond to make our experience great. We left the store very satisfied that day. She is a great employee and is very good at her job. Thanks again Janiece!
Ordered a fire stick in the store online. I was advised it'll take 3 days. Now it's going on 10 days. I called customer service and they said because the shipping label has been created I can't get a refund. I told them that UPS doesn't have the product so how is it shipped?? They couldn't even answer me. But won't refund my money cash, they want to give me a first card in 2 weeks. Smh. Now I know to order only thru Amazon Prime. It was the same price with next day free shipping. GameStop sucks.
GameStop does not honor its agreements and representations. Manager 6 mos ago told me to keep the box and receipt for a headset, and to bring it back within one year if it broke. They made a point of it, and it's the only reason I bought it. Tucked the box and receipt safely in storage. Six months later the manager says, 'Sorry, we will not honor.' 'Oh, you must have misunderstood.' Well no, both my boy and I heard it clearly and remember it. 'Oh, and the warranty sticker on the box does not apply, so sorry.' Right. They'll get no further business from me. The only question is whether I sue them. Maybe a class action from the looks of their national reviews.
Gamestop Website Not Working Meme
Ordered a playstation controller for my stepson, no one said that if it didn't get picked up within 24 hours it would be mailed. Well I live in Florida and they shipped it to me so they said. This was July 14 that it was shipped. Well it is now August 5 and I have yet to receive any controller. I reported it to the post office and I need a receipt. Problem is that the website will no longer let me onto their website. I requested a new password this morning and it's now 6:02 PM and I have yet to receive the email. So I called, get put on hold to listen to people talk about games. I don't want to hear that. It was annoying. Please put me on silent or put music. Well the outcome was that I have to wait up to 2 hours for a copy of my receipt to send to USPS. I will never ever shop at Gamestop. It was absolutely the worst experience ever.
Got email thanking & informing me of order confirmation for pricey Xbox item purchased & sent to some person I never heard of. Help line is answered with “Welcome to Windstream.” What is up with that?